Buying Coins
Coins are bought in packages and paid by card through Stripe.
Coins are the currency you use for gifts, Premium Live entries and Premium messages.
On the website
- Open Coins (or Buy next to your balance).
- Choose a package. The price is shown before you pay.
- You are taken to the secure Stripe payment page. Card details are entered there; Smile never sees your card number.
- After payment you return to Smile Live and the Coins are added to your balance.
In the app
The app’s Coin store opens the same secure payment page in your browser. Purchases through the App Store and Google Play are being prepared.
Good to know
- Prices are currently shown in US dollars.
- Coins cannot be exchanged back into money or withdrawn.
- If a payment does not arrive in your balance, contact support with the time of the payment.