Contacting support
Open a request in the app and follow the answers.
- In the app, go to Settings → Help & Support.
- Choose a topic, write a subject and your message, and send.
- Our answers appear in the same request, and you get a notification.
You can reply to an answer and close the request when you are done. Our team signs as Smile Support.
Do not share your password or card details in a request.