Deleting your account

The Delete account option in the app is not available yet. Until it is, you can ask for your account to be deleted through Help & Support.

How deletion works

• After the request, your account waits 30 days before it is deleted. Signing in again during that time cancels the deletion.
• While it waits, you cannot send or receive gifts, buy Coins or start a Live.
• Deletion can wait longer while something is still open, for example a payment, a withdrawal or earnings you are owed.
• When deletion is complete, your profile is anonymised and can no longer be recovered.
• Some records, such as payments, gifts and safety records, are kept as the law or the security of the service requires. The Privacy Policy explains this.